Meet the Team - Allenby Douglas

Our Office Team

Steve Cooper
Managing Director

Steve took over Allenby Douglas in 2022 from former directors Jenny and Trevor. With many years of experience in senior management at a successful international, family-owned manufacturing company, he brings a wealth of knowledge and a fresh perspective to the team. Passionate about making a positive difference in the community, Steve is committed to supporting both staff and clients, and to leading the company with a focus on quality, innovation, and care.

Kelly Griffiths
Registered Manager

Kelly joined Allenby Douglas in 2014 as a Health and Social Care Worker and has grown with the company ever since. Her dedication and passion for providing high-quality care have seen her progress through a range of roles, including Senior Carer, Team Assistant, and Care Coordinator, before becoming our CQC Registered Manager in 2022. Kelly is committed to supporting both our clients and our team, and she continues to develop her skills — most recently achieving her Level 5 Diploma in Leadership and Management.

Cheryl Hughes
Head of Care & Registered Nurse

Cheryl is a Registered Nurse who began her career as a Sister and Midwife at the local community hospital, where she worked until its closure. She then spent 28 years as a Practice Nurse in Oswestry before moving into the care sector in 2016 to continue providing a hands-on approach to care. Cheryl works closely with clients and their families to ensure they receive the highest quality, person-centred support, drawing on her extensive nursing experience and compassionate approach.

Eileen Booton
Senior Care Specialist & End of Life Champion

Eileen joined Allenby Douglas in 2002 and is a highly valued member of the team. Over her 23 years of dedicated service, she has developed extensive skills and experience in providing compassionate, person-centred care for people in their own homes. Eileen holds a Level 5 NVQ in Health and Social Care, along with additional qualifications in End of Life and Palliative Care. She takes great pride in supporting clients to live comfortably and independently, always approaching her work with kindness, patience, and empathy. In 2022, Eileen was proudly recognised with her 20 Years’ Long Service Award — a true testament to her commitment and dedication to those she cares for.

Charlotte Smith
Care Coordinator & Dementia Champion

Charlotte joined Allenby Douglas in 2013 and spent five years providing hands-on care before moving into the office team as a Team Assistant. In 2018, she progressed to her current role as Care Coordinator. She holds a Level 5 Diploma in Leadership and Management and serves as our Dementia Champion, delivering staff training and raising awareness around dementia care — a subject very close to her heart. Charlotte is passionate about supporting individuals and families affected by dementia and is dedicated to ensuring our team provides the highest standard of person-centred care. In 2023, she proudly received her 10 Years’ Long Service Award — you can see photos from the celebration in our Latest News tab.

Julie Greenlees
Care Coordinator

Julie joined the Allenby Douglas team in June 2024, bringing with her over 30 years of experience in the care sector. Her background spans children’s hospices, learning disability services, and management roles in supported living. Julie holds a Level 3 qualification in Health and Social Care and has extensive knowledge of Moving and Handling, having previously worked as a trainer. She is passionate about providing person-centred care and supporting others to deliver the highest standards of safety and dignity. Julie’s warmth and wealth of experience make her a wonderful addition to the team

Chris Probert
Office Administrator

Chris joined the Allenby Douglas team in 2024 as our Office Administrator. Although new to the care sector, she brings over 30 years of administrative experience and is a qualified Personal Assistant. Chris has a keen interest in mental health and holds a qualification in Awareness of Mental Health Problems. She is enthusiastic about being part of the care industry and is passionate about supporting both staff and clients through her role. With her strong organisational skills and friendly, approachable manner, Chris is a valued member of the team helping to keep everything running smoothly.

Quality care

A Happy Team, Provides Quality Care

We’re careful to recruit locally as much as possible and we continually invest in training and developing our team.
We believe only a happy team will provide quality care for our clients and so we treat our staff well. That’s why we have low staff turnover and many of our team have been with us for 10 years or more! Care is at the centre of what we do and even our office staff get involved in caring duties. This helps us avoid an ‘us and them’ attitude between care staff and office staff. All of our directors are either qualified nurses or have extensive healthcare experience.